IN THIS eLEARNING TITLES SECTION
1: Option 1 - In-House Trainer's Portal Option.
2: Option 2 - Individual Employees - Via Our LMS.
3: Details about each eLearning Title Available.
OVER 20 TITLES TO CHOOSE FROM
Universal Care Training (UCT) has developed an extensive range of eLearning Courses. More than 20 flexible, online and interactive course topics suitable for care sector workers and other
employees are now available.
Many courses include training videos, lessons, interactive fun challenges and knowledge based quizzes. The eLearning courses are suitable for a variety of training needs. Professional
development, refreshers, introductory level training, supplementary training resources or to potentially assist with a range of compliance needs ... are just a few examples!
As an added bonus, most courses
are closely based on the Units of Competency associated with CHC33015 - Certificate III in Individual Support, although simplified.
We also offer you the choice to purchase our In-House Trainer's Portal or Individual Employees - via LMS options.
IN-HOUSE TRAINER'S PORTAL
the option to have access to ALL our course titles to conduct your own in-house training. This gives you great flexibility and can be very cost effective as a course delivery/presentation tool.
The content and resources available can save staff who are required to conduct face-to-face training a considerable amount of time and cost developing their own content. Plus - any course updates are automatically applied. No need to do any maintenance.
Trainers can move around the content freely rather than having to go through each topic in a specific order. For total convenience, there is only one login for trainers to access ALL course titles.
We understand the need for trainers to have creative flexibility to adapt to the target audience, achieve a training objective and meet other practical needs. You can also freely 'mix and match' the content you want to deliver. For example, you may only want to show some videos from different course titles during a staff meeting or deliver part or all of a course title using a data projector to a group of staff. The choice is yours!
If you prefer staff to complete a course as an individual with a compulsory quiz that records their results as part of a Learner Management System (LMS), please refer to the Individual Employees - via our LMS option.
INDIVIDUAL EMPLOYEES - VIA OUR LMS
Individual employees are able to complete the eLearning courses with self-paced flexibility and convenience using a PC, Tablet or other internet enabled device at a time and location that suits them.
With their own unique login, the results of each individual is recorded via a Learner Management
System (LMS). A certificate is automatically sent on their successful completion. Choose any number of course titles for any number of employees... easy!
You can view our YouTube video about our LMS Option for individual employees by clicking here.
A Healthy You - Understanding Self
Caring for yourself is one of the most important and often forgotten things you can do as a caregiver. When your needs are taken care of, the person you care for will also benefit.
This eLearning course provides some useful tips, advice and guidelines to help you understand the importance of self-care, how it will benefit you personally and how achieving a ‘healthier you’ benefits the
people you care for.
Abuse in Disability Services
This eLearning course introduces you to, or refreshes your understanding of, abuse in disability services. Abuse is much more common than our society has traditionally admitted. It is often hidden and unreported.
This course will also alert you to the various forms of abuse in disability services. A clearer understanding of what abuse actually is will certainly reduce the risk of it happening in your workplace.
Access Vehicles – Knowledge, Understanding and Equipment
This eLearning course describes the skills and knowledge required to perform manual handling tasks and safety inspections. It also covers information about using ancillary equipment on a wheelchair accessible vehicle.
This course will also cover how to assess and test ancillary equipment for damage and faults, equipment usage tips, assisting passengers and manoeuvring vehicles using awareness and assessment principles.
Diversity and Culture in Healthcare
This eLearning course describes the skills and knowledge required to work respectfully with people from diverse social backgrounds and cultural groups. This includes Aboriginal and/or Torres Strait Islander people, LGBT
people, place of birth, religious beliefs and generational considerations.
Australia is a multi-cultural society. Having a better understanding and awareness of different social and cultural related considerations and expectations when caring for an individual is very important.
Elder Abuse and Mandatory Reporting
This eLearning course will introduce you to, or refresh your understanding of, the abuse of older people. Elder abuse is much more common than our society has traditionally admitted. It is often hidden and unreported.
This eLearning course will also alert the participant to the mandatory reporting requirements in Aged Care, including knowledge of what constitutes Elder Abuse and what activities carries the requirement of mandatory
End of Life Care
Good end-of-life care is based on the understanding that death is inevitable and a natural part of life. The final stage in a person's life is a uniquely important time for the dying person, their family and close
The goals of end-of-life care are many. The need to maintain the comfort, choices and quality of life of a person who is dying is important. Spiritual needs, family support and reducing inappropriate and burdensome
healthcare interventions are additional considerations.
It is vital that a facility serving food has a robust food safety program.
This eLearning course is aimed at equipping staff with knowledge of systems, procedures and practices that will help them prepare and serve food that is not only delicious, but also safe from any hazards.
With food safety training, staff in facilities become aware of their food safety obligations and requirements.
Infection Prevention & Control
Infection control and prevention is an essential part of care and the responsibility of all staff providing care to older people and people with disability.
This eLearning course provides information on the key principles of infection prevention and control for the disability, residential aged care and home and community care services.
It also includes
information about effective hand hygiene, using spill kits and appropriate waste disposal.
Introduction to Ageing
This eLearning course acts as an introduction to, and gives an overview of, the various aspects of the ageing process. There is more to understand than most people realise.
This is an exciting part of a journey that will introduce you to some of the opportunities and challenges of working in this growing and diverse sector through a better understanding of ageing and how it eventually
becomes a part of all of us.
Introduction to Dementia
This eLearning course has been designed to provide you with an introduction to understanding what dementia actually is. It also covers the causes and effects of dementia and how it can affect people.
The number of people in Australia diagnosed with dementia continues to grow each year. The demand on the sector to care for individuals with dementia and the impact it has on everyone involved is also growing.
Introduction to Disability
This eLearning course acts as an introduction only and gives an overview of the various types of disability. There are many different kinds of disabilities.
This course will also introduce participants to a better understanding of disability and cover a variety of topics associated with caring for people with disability.
Introduction to Medication Assistance
This eLearning course is designed for care workers who want an introduction to and a better understanding of the required skills and knowledge to assist clients with medication. A wide range of topics are covered.
Topics include: Legislative Principles for Medication, Medication, Storing and Disposing of Medications, Self-Medication, Side Effects, Medication Errors, Reporting Requirements and Help.
Loss and Grief
This eLearning course describes the skills and knowledge required to recognise and respond to the needs of people who are experiencing loss, grief and bereavement.
The physical and emotional impact on a person when someone they care about dies can be considerable. Correctly recognising and responding to a grieving individual can be challenging and is a common requirement you
Managing Behaviours of Concern
This eLearning course describes the skills and knowledge required to monitor individuals, respond to behaviours of concern, deal with conflict and support the responsibility for behaviour management and change. ENQUIRE
course also covers many other considerations. For example, de-escalation and physical disengagement practices.
Manual Handling in Aged, Disability & Home Care
Manual tasks at work encompass a wide range of physical activities. They are defined as anything that requires the use of force for lifting, lowering, pushing, pulling, carrying, holding or restraining any person, animal
The manual handling of people, particularly assisting clients with daily activities such as personal care and mobility tasks, constitutes a large proportion of the manual handling activities performed by care workers.
eLearning course also describes work practices for safe manual handling and effective hazard identification and risk assessment.
Having a suitable understanding of medical terminology is important if you are a provider of care.ENQUIRE
A comprehensive variety of medical related terminology is used daily. Understanding what they actually mean is also
Medical and health terminology is spoken and written in all documents, charts and reports. For this reason it is important to be able to say, spell and read medical terms.
This course also provides knowledge
you can use to continuously enhance your own understanding of medical terminology.
Person Centred Care & Empowerment
Our person centred care and empowerment eLearning course is all about making sure a client is at the centre of all decisions and actions that relate to their life and any support required.
The person requesting or requiring support is the 'driver', rather than the organisation providing the support.
Being person-centred assumes that an individual can determine their own direction in life - based on their own strengths, abilities, networks and preferences to meet a range of goals throughout their life.
Stress and Mental Health in The Workplace
Mental health includes our emotional, psychological and social well-being. It affects how we think, feel and act. It also helps determine how we handle stress, relate to others and make choices. ENQUIRE
The scope of mental health, work related stress , managing stress, workplace support and communicating to reduce stress.
Therapeutic Relationships and Professional Boundaries
Professional boundaries define effective and appropriate interactions between the professional (care/support worker) and the person accessing a service, such as a client. ENQUIRE
Understanding and applying professional
boundaries ensures professional standards are maintained and people are supported in a safe, respectful and dignified manner.
Transport Frail Aged and Those with Disability
This eLearning course covers the skills and knowledge required to operate vehicles used for the transportation of frail aged passengers and people with disability.
This course also addresses the NSW Government Point-to-Point Transport reforms. In addition to eLearning, bookings for practical face-to-face group training classes can also be arranged.
We also offer
DIY Train-The-Trainer kits and workbooks as an alternative to eLearning for this course.
No behaviour management strategy is universally effective. As a care worker, handling the emotional, physical and mental demands of clients can be challenging.
Handling a range of emotional, physical and mental
related demands can be made easier by taking the time to get to know how to deal with these issues in a calm and relaxed manner.
This eLearning course covers a range of methods to help achieve this.
There is a common saying in the care industry, "If it is not written down, it didn't happen". Correct documentation plays an important part in the care sector for many reasons.
Workplace documentation is also an integral part of the care sector. It is a primary communication tool between health/care professionals and forms the basis for evidence of care.
is also used for research, legal analysis and determining the allocation of resources.
PART & FULL QUALIFICATIONS AVAILABLE
CHC33015 - Certificate III in Individual Support
BSB42015 - Certificate IV in Leadership & Management
Would you like the opportunity for your staff to develop their existing skills or stay current for their role in the Care Sector?
A flexible Part (or Full) Qualification may be the training option best suited to meet your (or your employees) needs. Participants may also qualify for NSW Government subsidised funding!
Choices For Now & Into The Future
A Part Qualification is also an excellent pathway to support the future option of obtaining a Full Qualification. An initial Part Qualification (especially for busy workers) may also enhance course completion rates.
We offer Part Qualification options for Aged Care, Disability Care, Home & Community Care - plus Leadership and Management.
Staff can choose a Part Qualification in...
• CHC33015 - Certificate III in Individual Support
• BSB42015 - Certificate IV in Leadership & Management
Flexible Delivery with Trainer Support
We understand the need for flexibility, especially when learners are also working different shifts. This also plays a key role in enhancing course completion rates.
We offer a blended course delivery option to best suit the individual needs of your employees. For example, your employees can choose to do their training via our eLearning platform with full support from our experienced trainers.
By arrangement, the appointed trainer will meet with the learner group for any workplace and simulated assessments when required. Trainer support is also available via email and phone.
NSW - Possible Subsidised Training
NSW residents and/or employees may qualify to benefit from subsidised funding support . This training is subsidised by the NSW Government*. Potential subsidised funding will depend on each individual's circumstances. (*Eligibilty criteria applies)
If you or your staff are interested in studying for the CHC33015 - Certificate III in Individual Support OR BSB42015 - Certificate IV in Leadership & Management (part or full) qualification, please feel free to call us direct or complete the below Enquiry Form on this page.
One of our experienced team will then assist you with your enquiry.
IN THIS TRAINING SOLUTIONS SECTION
We Currently Offer Two Specialised
Training Solutions With Flexible Options
1: De-escalation & Physical Disengagement.
2: Transport Frail Aged & Those With Disability.
OPTIONS TO CHOOSE
Face-To-Face Practical Training at Your Workplace
Plus + FREE Bonus
"Managing Behaviours of Concern
DIY Trainer Kit to Conduct Own Internal Training
Plus + Bonus Trainer Version
"Managing Behaviours of Concern
Care workers must deal with behaviours of concern almost daily. The risk of physical and emotional harm to both workers and clients is always present and not uncommon.
This one day training session is specifically designed to provide the practical skills and knowledge to help reduce the risk of harm. Participants will learn manoeuvres to safely disengage from a range of physical threats.
The training will also cover ways to use non-physical methods to de-escalate a situation before it gets much worse. Participants also have the option to complete our bonus 'Managing Behaviours of Concern' eLearning course!
This 1 day session focusses on practical ways to:-
- Use a range of defence manoeuvres to safely disengage from various types of physical attack.
- Use observation, verbal and other non-physical techniques to de-escalate a concerning situation.
- Understand the stages of the Behaviour Escalation Cycle and how to ‘practically’ use it.
- Lower the risk of physical harm to workers and clients, whilst maintaining the respect of the client.
- Handle typical ‘real life’ situations raised by participants.
Note: Participants will also receive a workbook, be able to view demonstration videos and receive a certificate on completion.
DIY Trainer Kit Option
This is a very cost effective and practical solution for those who want to conduct their own in-house training.
The DIY Trainer Kit Option includes the following:-
- A Trainer/Facilitator Guide - Printed.
- Choice to purchase Participant Workbooks - Printed.
- Access to demonstration videos.
- Access to the trainer version of the 'Managing Behaviours of Concern' eLearning course.
WITH 4 OPTIONS
All Community Transport providers who provide a service as part of the NSW Government’s Point-To-Point Transport Reforms have a primary ‘duty of care’ to ensure the safety of their services.
The "Transport Frail Aged & Those With Disability" course has been developed to specifically address the NSW Point-To-Point Transport Reforms for Community Transport providers.
This package (with 4 options) was developed in close consultation with the community transport sector to meet the required standards.
EXTRA BONUS COURSE - For a limited time only, any orders that include an eLearning option can also choose our eLearning Course "Access Vehicles - Knowledge, Understanding & Equipment" at no extra charge.
Our online eLearning courses are convenient, easy to use and very cost effective. Individuals can progress through each course at a pace, location and time best suited to their busy personal and work schedule. Each course includes instructional videos, lessons, quizzes and user-friendly interactive features.
Each step completed (and the results achieved) is recorded as part of our inbuilt Learner Management System (LMS). Choose one or even 1000's of team members to participate.
This option includes everything in Option 1 - PLUS
the benefit of a practical face-to-face
group training session. A transport vehicle with the necessary equipment is used to demonstrate all of the important practical requirements. Participants are then coached and observed when completing the required tasks themselves.
No online access required. Participants receive a workbook instead. We also conduct a practical face-to-face
group training session. A suitable transport vehicle is also used to demonstrate all of the important practical requirements. Participants are then coached and observed when completing the required tasks themselves.
This is the perfect solution for organisations that want to conduct their own training. This DIY Trainer Kit includes everything you need - plus a Trainer Guide with instructional videos, lessons, answers to quizzes and tips. You also have the option to arrange a special ‘train-the-trainer’ session. We can coach you to teach your team!